MindStruo Subscription, Cancellation and Refund Policy

1. Billing and automatic renewal

• The plan, price, currency, taxes, discounts, billing period, and next charge date are shown in Paddle Checkout before purchase.
• The initial offer is planned as monthly paid early access and renews each billing period until canceled.
• Where Paddle is shown as the seller, Paddle handles payment, tax, receipts, and execution of approved refunds.
• Paddle's Buyer Terms are at https://www.paddle.com/legal/buyer-terms and its Refund Policy is at https://www.paddle.com/legal/refund-policy. More favorable non-waivable consumer rights continue to apply.

2. Cancellation

A subscription can be canceled before the next renewal through Manage Subscription in the app or the Paddle customer portal. Cancellation normally takes effect at the end of the current paid period. Paid features remain available for that period and the next charge does not occur.

Before opening Paddle, the in-app confirmation explains the general effect of cancellation. It separately requires acknowledgement of permanent loss for an active Founding number, or of possible Founding assignment still being processed while slots remain. Confirmation alone does not cancel the subscription or forfeit Founding status. When cancellation is scheduled in Paddle, the next renewal stops after Paddle's displayed effective date. MindStruo's terminal-cancellation verification controls the app status and the point when Founding ends. Withdrawing the schedule before that terminal record preserves continuity. A pause, payment retry, or allowed grace period also does not by itself end continuity.

Cancellation alone does not automatically refund a previous charge. Ending a subscription does not delete the user's local vault or Markdown files.

3. Withdrawal and refund review

Where Korean consumer law applies, a consumer may request withdrawal within seven days after receiving the contract notice. If supply begins later, the seven-day period runs from receipt or the start of supply.

If the product is supplied differently from its display, advertising, or contract, withdrawal may be requested within three months after supply and within 30 days after the consumer knew or could have known of the discrepancy.

A change-of-mind restriction after digital supply begins applies only when every statutory condition is met, including clear notice of the restriction, prior consent, and the required trial method or sufficient substitute information. Duplicate or erroneous charges, non-conforming supply, unresolved material defects, and every case required by law remain separately reviewable.

4. Requesting a refund and access

A statutory withdrawal request does not require a reason or reproducible error. Email support@mindstruo.com with the order email, Paddle transaction ID, and a clear statement that you withdraw from the order. For a defect refund, a description and redacted screenshot may help. Do not send passwords, full card numbers, or CVCs.

When a statutory withdrawal is valid, the seller returns payment within three Korean business days from the date required by law and asks the payment provider without delay to stop or reverse the charge. Statutory late-payment interest may apply to delay.

Where Paddle is the seller, Paddle returns the approved amount to the original payment method. The date shown by a bank may vary by payment method and is separate from the statutory processing deadline. 주식회사 휴앤컴스 assists with order verification and forwarding the request.

After an approved full refund or chargeback reaches the entitlement service, paid access for that period may stop immediately. Local originals and previously downloaded outputs are not automatically deleted.

5. Founding 100, price continuity and returning purchases

Every Early Access subscription has the same included features and starts at KRW 19,900 per month. Founding #001–#100 is numbered recognition assigned, in service-verification order, to the first 100 accounts with a verified successful initial payment; it adds no feature or price benefit.

The same Early Access subscription keeps its KRW 19,900 monthly price unless and until the MindStruo service records it as terminally canceled. A scheduled cancellation, pause, payment retry, or allowed grace period does not by itself break continuity. Once the service records terminal cancellation, the Founding number and price-continuity eligibility end permanently and the number is not reused. A later purchase is a new subscription at the price shown then and does not restore the previous number or continuity.

Cancellation stops renewal and is not an automatic refund. Any price change outside this Early Access price-continuity commitment follows applicable notice and consent requirements.