MindStruo Subscription, Cancellation and Refund Policy

1. Billing and automatic renewal

• The plan, price, currency, taxes, discounts, billing period, and next charge date are shown in Paddle Checkout before purchase.
• The initial offer is planned as monthly paid early access and renews each billing period until canceled.
• Where Paddle is shown as the seller, Paddle handles payment, tax, receipts, and execution of approved refunds.

2. Cancellation

A subscription can be canceled before the next renewal through Manage Subscription in the app or the Paddle customer portal. Cancellation normally takes effect at the end of the current paid period. Paid features remain available for that period and the next charge does not occur.

Cancellation alone does not automatically refund a previous charge. Ending a subscription does not delete the user's local vault or Markdown files.

3. Withdrawal and refund review

Where Korean consumer law applies, a consumer may request withdrawal within seven days after receiving the contract or digital-content notice when the statutory conditions are met. Withdrawal for change of mind may be limited after immediate digital supply begins at the user's express request and the required notice and consent conditions are satisfied.

Refunds are reviewed for non-conforming supply, duplicate or erroneous charges, an unresolved material defect in a core paid feature, and any other case required by law.

4. Requesting a refund and access

Email support@mindstruo.com with the order email, Paddle transaction ID, reason, and reproducible error information. Do not send passwords, full card numbers, or CVCs.

Where Paddle is the seller, Paddle returns an approved refund to the original payment method. Timing depends on the payment method and financial institution.

After an approved full refund or chargeback reaches the entitlement service, paid access for that period may stop immediately. Local originals and previously downloaded outputs are not automatically deleted.

5. Early access and price changes

Prices for new or returning customers may change after early access. A price already paid for a period is not changed retroactively.

Any increase to an existing Korean consumer subscription follows the required notice describing the old and new price, timing, payment method, and cancellation effects, together with explicit consent where required. Without required consent, the higher amount is not charged automatically.