MFAQ

Find the answer you need.

From product use and data handling to subscriptions and support.

What does MindStruo help with?

It is a local-first macOS workspace for reviewing project decisions, evidence, current state and unfinished work, and reusing selected context in a later Codex task. Records can also support workflows such as document drafts.

Does it automatically remember every conversation?

It does not automatically reconstruct every conversation from every AI service. You manage the scope of supported local conversations and records and reuse the context you keep.

Do I need separate Codex access?

AI document generation and analysis require separate Codex access and charges. Supported local browsing, search and graph views are distinct from AI actions.

Are documents, ideas and Studio included?

Existing public guidance describes document creation, ideas, Personal Assistant and Studio as included in Early Access while their quality and workflows improve. Check the actual release for the offered scope.

Does all data stay on my computer?

Local browsing and search do not upload your whole vault. Starting an AI action can send the request, selected material and necessary project context to the connected AI service.

Does uninstalling remove all my data?

Original files, exports, app state and backups can be separate. Do not assume uninstalling removes all of them; check the relevant deletion and reset procedures.

Where can I download the app?

The public installer is being prepared. It will be available here after launch. AI tasks require separate Codex access and sign-in; Codex fees are separate.

Coming soon
Is downloading the app the same as subscribing?

No. Downloading the installer and purchasing a paid entitlement are separate. Review the features, price, renewal and cancellation terms before paying. Codex access and fees are separate from MindStruo.

Does cancellation automatically refund a payment?

Cancellation stops future renewal and is separate from a refund request. Account deletion also needs separate attention. Check the actual subscription status and applicable policy.

What should I include in a bug report?

Include app and OS versions, the screen, actions before the problem and actual result. Whether the same steps reproduce it is helpful. Exclude passwords, API keys and private source material.

The behavior did not match the description.

Tell us which description set the expectation, what happened instead and how you would prefer it to work. This can help review the feature, messaging and workflow together.

Does an empty issue list mean there are no bugs?

No. We are preparing the issue list. An empty list does not mean the product has no bugs.

Is my message sent immediately?

No. The form prepares an email draft. Review and send it from your email app. The form does not automatically submit or store your message on a server.

Can I use the AI features after installing MindStruo alone?

No. Document generation and analysis require OpenAI Codex signed in on this computer. Codex access and charges are separate from MindStruo. Supported local file opening, search, graph, and preview features can still be used without Codex.

Are my files uploaded automatically?

Local vaults, Markdown originals, and exported files are not uploaded to the company's cloud content store unless the user separately sends or shares them. Starting an AI feature or using the optional Codex connection may send selected material, the request, and project context needed for that request to Codex; the included scope is shown before the task starts.

Are different projects completely isolated?

Search indexes and app state are separated when projects use different vaults. Within one vault, however, the default edit and reference scope may include the whole vault, so MindStruo does not promise hard isolation between every project. Use separate vaults and review the project-scope setting when strict separation is required.

What can I use without an internet connection?

Supported local file opening, search, graph, and preview features work without an internet connection. AI execution, web research, account sign-in, license refresh, and update checks require connectivity. Offline paid access is limited to a valid local entitlement receipt and its allowed grace period, not guaranteed indefinitely.

Does uninstalling the app delete my project data?

Uninstalling the app or deleting the cloud account does not automatically delete the selected local vault or Markdown originals. App-owned local state may also remain depending on the removal method. Use the app's reset or derived-data controls when needed, and keep or delete the vault yourself.

How do backup and restore work?

A user-run local backup copies vault files and the hidden project ledger and creates a SHA-256 verification manifest. It is not an automatic or cloud backup, and backup encryption was not found in the audited implementation. Restore requires a preview and confirmation, but it can replace current files or delete files absent from the backup, so keep a separate copy first.

Does Document Builder replace final professional review?

It creates PDF, DOCX, PPTX, XLSX, HWPX, Markdown, HTML, or TXT drafts from the selected evidence. Each format is structured for its intended use, but the user must compare facts, figures, citations, rights, and final wording with the source material and finish any necessary editing.

Can I request researched documents without attaching sources?

A request using AI automatic selection and approved web research may start without an attachment or selected node. When web research is explicitly requested, the requested research scope is followed even if local material appears sufficient. If usable evidence remains insufficient, MindStruo identifies the kind of source needed.

Does closing Document Builder stop an active job?

After generation starts, closing only the Document Builder window does not stop the job while the app and local engine continue running. Progress and results can be reopened from the bottom status area and Document Builder. Exiting the app or local engine may interrupt an active job.

Which operating systems and file formats are supported?

The first public installer is being prepared for macOS. Windows will follow after platform signing and installation and update checks are complete. Exact supported versions and installation requirements will be published when downloads open. Support differs by file type, and HWPX or experimental formats must be opened in the intended application for final compatibility review.

What will Early Access cost?

Checkout is not open yet. When international sales open, the USD offer will start at US$14.99 per month. Korean sales are planned at KRW 19,900 per month, with the same included features. Only subscriptions with Founding 100 membership retain their original monthly price and currency until the MindStruo service records terminal cancellation. Other Early Access subscriptions do not include price retention. Codex access and charges are separate.

How will Founding 100 and cancellations work?

Founding 100 is not confirmed at the moment of first payment. Core Pro access begins after a valid payment, while a successful first payment creates only provisional eligibility in verified first-payment order. After one calendar month has elapsed, the service verifies the first monthly renewal transaction is completed in Paddle and has a billing period, then checks the active subscription and refund, cancellation and dispute status before confirming a Founding number for up to 100 eligible accounts. A pending candidate has no numbered rank, guaranteed place, or guaranteed number. Cancellation or refund before confirmation removes the candidate without consuming a number, so the next eligible account is reviewed. A pending refund or dispute, or a renewal whose completed transaction and billing period have not been verified, holds confirmation. Only confirmed members receive a numbered rank, and a confirmed number is never reassigned after a later refund or cancellation. Original-price retention applies only to confirmed Founding members while the same subscription has not been finally canceled. Resubscribing does not restore the number or price benefit. Refund rights are the same regardless of Founding participation, and the in-app crown badge requires both Core Pro access and active Founding membership.

Does cancellation or a refund delete local files?

Cancellation normally takes effect at the end of the current paid period and prevents the next charge. Paid features may stop immediately after an approved full refund or chargeback reaches the entitlement service, but the user's local vault, Markdown originals, and downloaded outputs are not automatically deleted.

What should I include in a support request?

Email support@mindstruo.com with the app and operating-system versions, the screen and sequence that produced the issue, and a redacted screenshot if useful. For billing, include the order email and Paddle transaction ID. Do not send passwords, API keys, full card numbers, CVCs, or unnecessary source documents.

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Actual app capture · September 20, 2026 · Example data

WHY I BUILT MINDSTRUO

I wanted to build a small app. I ended up building a way to keep going.

In early 2026, ChatGPT and Gemini made me curious about what I could build. I was impressed, but longer, more complicated work still felt difficult. After hearing about vibe coding on YouTube, I wanted to try making a calendar app or a small game.

I barely knew where to start. I pasted AI-generated code into development tools and brought the errors back to the chat. Getting something to run took time. Getting it to run didn't mean it worked well.

I later experimented with more autonomous coding setups, including OpenHands. A different problem became clearer: I kept explaining past decisions, failed approaches, and unfinished work. I started exploring how that context could carry into the next task.

For a while, the coding models in my setup still felt like the larger bottleneck, and I stepped back. Codex was the turning point for me. I found it easier to finish real tasks, so I returned to those earlier experiments and developed them around a Codex workflow.

I didn't want starting the next conversation to mean rebuilding the whole project.

That work became MindStruo. Using it made the connection between decisions, evidence, reviewed results, and next steps increasingly clear. There is still a lot I want to improve and build on this foundation.

Now I want to know whether it helps people who work differently from me. That's why I want to hear about the useful moments, the frustrating ones, and the experience that didn't match what you expected.

MAKE MINDSTRUO MORE USEFUL

사용 경험을 들려주세요.

One concrete experience is enough.

Your message is not stored on a server or sent automatically. Review it in your email app before sending. Do not include passwords, API keys, or sensitive source content.